Claims Generation Proficiency is Your First Step to Financial Strength
Trust ACE PRO with this responsibility, as several clients have done before you. Our process involves multiple touchpoints and audits to ensure that your claims are error-free and transmitted within 24 hours — with confirmation from the clearinghouse and payer. Among other safeguards, our AAPC/AHIMA-certified staff audits for high-level or undercoding to avoid payer audits that could slow down or threaten payment.
When it comes to denial management, we follow a four-step process: identify, manage, monitor, and prevent. We call this our swift process — and it certainly is. Your rare denial will be handled within 12 hours.
Payment Posting Excellence Supports Cash Flow
You rightfully expect a high level of well-documented, payment posting expertise from your third-party partner, and you get it from ACE PRO.
Our highly trained payment posting professionals carry out a range of crucial activities, from posting payments from EOB to patient accounts, analyzing EOBs for under- or over-payment, indexing of EOBs to patient accounts, taking care of patient cash postings and, reconciling to ensure that payment postings in the practice management system and actual deposits are the same. And we do all of this on every EOB/ERA within 24–48 hours from the time of deposit confirmation.
After all, swiftly executed payment postings are a crucial link in the chain to ensure your organization’s efficient cash flow and financial health.
Our Accounts Receivable Team Knows Every Dollar is Important
You can’t wait endlessly for insurance company payment — and you shouldn’t have to. Your ACE PRO accounts receivable team recognizes money as being the lifeblood of your healthcare organization. That’s why we have processes in place to quickly and efficiently track every dollar owed and stay responsive to the receivable until it’s paid.
We focus on a claim as soon as the charge is posted by our charge posting team, whether it’s done electronically or by paper. The AR team begins to follow up along a pre-arranged schedule of events, based on method of claims transmission.
The goal is to receive payment and to reduce the volume of write-offs through our professional approach and depth of experience interacting with payers. Ask our long-time clients just how well we handle payments and about our entire chain of responsibilities regarding their financial health.